CXM - Slowness in exporting interactions – Incident details
All systems operational
Slowness in exporting interactions
Resolved
Operational
Started over 1 year ago06/03/2025Lasted 6 hours 53 minutes06/03/20256:25 PM07/03/20251:19 AMUTC
Affected
Report
Degraded performance from 6:25 PM to 1:19 AM
Updates
Resolved
UTC
Resolved
UTC
Problem identified and fixed, exports are being processed normally again.
Time Track.co
Investigating
UTC
Investigating
UTC
We have received feedback about the slowness in exporting interactions, our team is already looking for the generator and will start the process as soon as possible.