CXM - Slowness in exporting interactions – Incident details

All systems operational

Slowness in exporting interactions

Resolved
Operational
Started about 1 month agoLasted about 7 hours

Affected

Report

Degraded performance from 6:25 PM to 1:19 AM

Updates
  • Resolved
    Resolved

    Problem identified and fixed, exports are being processed normally again.

    Time Track.co

  • Investigating
    Investigating

    We have received feedback about the slowness in exporting interactions, our team is already looking for the generator and will start the process as soon as possible.

    Yours sincerely,

    Track.co